Emotional Intelligence Workshops

We offer several half-day or full-day interactive programs designed to raise awareness and provide practical
tools and take-aways for increasing the overall effectiveness of your employees. Our content includes:

EGO
VS EQ

As people grow in their careers and reach high levels of leadership, senior leaders can lose the ability to use their Emotional Intelligence (EQ) that keeps them connected to their employees. The risk of falling into “ego traps” increases, hurting the organization and threatening their hard-won success. In this session, participants learn about eight ego traps that are common in senior leaders, ways to avoid them, and participate in a self-assessment. Copies of Jen Shirkani’s book, Ego vs EQ (link to www.egovseq.com) are provided to each attendee.

LEADING WITH EMOTIONAL INTELLIGENCE

EQ is an essential ingredient of long term success, particularly in complex and ever changing workplace environments. This session includes activities and exercises that develop self-awareness through self-reflection and assessment, self-control via a “triggers” exercise, empathy via a group perspective activity, and social skill through practice with emotional expression. Participants will also receive definitions and development tips for the key skills set required to demonstrate EQ, understand the EQ framework including its correlation to employee engagement.

SHEQ

Created for a female audience, the SheQ program provides strategies for using emotional intelligence to be more effective professionals. Participants will be able to complete a self-assessment reflecting on where they spend their energy and determine how to balance workload and activities at an appropriate level. Participants will leave with tools to maintain a healthy level of challenge and struggle to enable them to be more powerful at work and in every aspect of life.

BUILDING TRUST AND GAINING RESPECT

This session provides hands-on strategies for developing trust and increasing respect. It’s designed to improve employee relationships at any level of the organization. Participants learn how to develop a history of trust with others that will enable them to depend on one another – even during stressful times when trust is put trust to the test. The techniques experienced in this course result in benefits for co-workers, team members and leaders. A key component of this session is the design of an action plan for building trust within key business relationships.

THE CASE FOR CONFLICT

This session explains how and when to apply each of the five different approaches to conflict management -avoid, accommodate, collaborate, compete or compromise. By applying the concepts to a current conflict situation, participants will also learn the impact that relationship and outcome have on the selection of a specific approach. We will also review the correlation between successful conflict management and Emotional Intelligence. Participants leave with an understanding of the characteristics and sources of conflict; a model for identifying the appropriate response mode for different types of conflicts and people; and be able to demonstrate basic conflict resolution skills.

Leveraging the Power of EQ

Someone with high Emotional Intelligence (EQ) demonstrates a sensibility –he or she can influence others more effectively, can manage change well, solves problems calmly, uses humor to build rapport, and remains optimistic even in the face of adversity. Emotionally intelligent organizations engage customers, prospects and employees to build strong relationships and drive loyalty. Attendees are able to take a short self-assessment to better understand their EQ level. This presentation provides details on the characteristics of EQ, provides statistics on EQ’s connection to individual and organizational effectiveness and ways to achieve better business results. Learn ways to leverage the power of EQ to improve self-management skills, gain more interpersonal effectiveness and build stronger influence with others.

HOW TO BUILD RESILIENCE USING EQ

We all make choices every day, but too often when given the option, we choose to resist doing things that make us uneasy or uncomfortable. This course provides participants with current research on emotional intelligence and resiliency. We explore ways to utilize the MOST model (Motivation, Optimism, and Stress Tolerance) as an exit strategy to overcome barriers that can limit your ability to be resilient when unforeseen circumstances arise. It includes a self-assessment and unveils a process for taking a proactive approach to building your EQ in anticipation of challenges that could inhibit your development or limit your success. Copies of Jen Shirkani’s book, Choose Resilience are provided to each attendee.

INTERVIEWING AND HIRING FOR EQ

This learning session dives into the landscape of the labor market today and the proven techniques being used by industry leaders for successful talent acquisition. Participants will receive a simple, yet powerful tool for quickly identifying the EQ skills most important for each job, along with the technique for revealing truthful information about the candidate’s experience. This session will help interviewers take back the advantage and uncover high or low Emotional Intelligence skills during their interviewing and selection process.

CHANGING MINDS FOR CHANGING TIMES

Dealing with the personal and professional consequences of change is difficult; however positively influencing others through that same pathway is even more complex. Challenging times require EQ competencies that provide the basis for working through tough transitions. This session reveals EQ strategies for managing a wide range of reactions to change, and the skills needed to overcome the resistance created by moving toward new and uncharted territory. It includes a Change Inventory self-assessment to learn more about your preferred change style and ways to adapt your responses for mutual gain.

Advanced Communication Strategies

Our Advanced Communication Strategies course develops the skills necessary to maximize each and every interaction, by developing rapport and building relationships despite diverse behavioral styles, that provide your workforce with a solid foundation for success. Utilizing either the 360° Social Styles feedback report or the TTI Success Factors DiSC report, participants will learn their own preferred communication style and the strengths and associated blind spots we all experience. The course provides a deep dive into the behavioral patterns that affect interpersonal relationships at all levels. The outcome is better quality communication – leading to higher levels of individual and organizational performance. The content includes an increase in participant Emotional Intelligence skills, particularly self-awareness, self-control, empathy and social skill; a framework of behaviors to use as a tool to observe and interpret verbal and non-verbal cues from others; strategies for diminishing stress responses from others (AKA bad behaviors) and techniques for increasing social skills that improve rapport and influence with others.